How to Easily Cancel Your Peoplewhiz Subscription in 2024

March 22, 2024

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Are you looking for a simple and fast way to cancel your Peoplewhiz subscription? Our comprehensive guide walks you through the exact steps to end your plan, manage your account, and get help if you run into any issues.

What is Peoplewhiz?


Peoplewhiz is an online background check service that compiles public records to provide reports on individuals. People use these reports for purposes like employment screening, online dating, social functions, and checking on caregivers for children.

Peoplewhiz pulls data from various public databases and third-party sources to surface information like:

  • Addresses and phone numbers
  • Criminal records
  • Sex offender registries
  • Social media profiles
  • Property ownership records

The company markets itself as a confidential way to access someone’s background, claiming their reports “may also find information on those you know and love that could shock or offend you.” However, Peoplewhiz provides a disclaimer that they cannot fully guarantee the accuracy of results since the information comes from external sources.

For more details, read our in-depth Peoplewhiz review covering key features, pricing, and pros and cons.

Peoplewhiz Pricing and Subscription Options

Peoplewhiz offers two ways to purchase reports:

  1. Single report: Pay for one individual background check
  2. Subscription plans: Commit to a monthly subscription for ongoing access

Unfortunately, Peoplewhiz does not clearly list their subscription plan pricing on their website. To get the latest costs, you need to call their customer support line at 833-276-9449.

The signup process seems designed to get users to start a search and compile a report first before revealing the pricing. This lack of transparency around subscription costs is a common complaint among Peoplewhiz customers.

Step-by-Step Guide to Canceling Peoplewhiz

If you decide Peoplewhiz isn’t right for you, canceling your subscription is a straightforward process. Just follow these steps:

  1. Contact Peoplewhiz customer service by phone or email
  2. Provide your account information
  3. Request cancellation and get confirmation
  4. Check your account to verify the subscription is cancelled
  5. Consider a temporary credit card freeze if you have any issues

Contact Peoplewhiz Customer Service

Peoplewhiz offers 24/7 customer support by phone and email. To cancel, you will need to contact them directly.

Peoplewhiz customer service contact info:

Peoplewhiz Customer Support

Provide Your Account Details

When you connect with a Peoplewhiz support rep, make sure to have your account information ready, including:

  • The email address associated with your account
  • Your subscription plan details
  • Your most recent billing date

This will help them quickly locate your account to process the cancellation request.

Get Cancellation Confirmation

After you have requested to cancel, ask the Peoplewhiz agent to confirm that your subscription has been terminated. Having this confirmation is useful in case there are any billing issues later on. It’s a good idea to get this in writing by emailing to recap your cancellation request.

Verify Your Subscription is Canceled

After getting off the phone, log into your Peoplewhiz account to double check your subscription status. Navigate to your account settings or member page. You should see it listed as canceled or no longer active.

Consider a Credit Card Hold

If you run into any problems canceling your account or continue to see charges from Peoplewhiz, you can contact your bank or credit card company to put a temporary hold on your card. This will prevent any future billing until you can get the issue resolved. But this should only be a last resort if Peoplewhiz is not processing your cancellation.

How to Opt Out of Peoplewhiz

In addition to canceling a paid subscription, you may want to remove your own personal information from the Peoplewhiz database. Follow these steps to opt out of Peoplewhiz and maintain your privacy:

  1. Visit the Peoplewhiz opt out page
  2. Enter the information you want removed
  3. Verify your identity
  4. Wait for confirmation of removal

Opting out will ensure background checks on you won’t show up for Peoplewhiz users in the future. It’s an important step to protect your personal data.

Common Issues with Peoplewhiz

Before signing up for Peoplewhiz, be aware of these potential drawbacks:

  • No clear pricing information on website
  • Accuracy of reports not 100% guaranteed
  • Some customers report difficulty canceling
  • Lack of transparency around subscription terms

Reading the terms of service is always recommended before starting a paid subscription. In the case of Peoplewhiz, some key things to note are:

Peoplewhiz compiles data from other sources and cannot fully guarantee accuracy

Subscription prices are not listed, you must call for details

Carefully weigh the potential value with the downsides before committing to a recurring Peoplewhiz plan.

Manage All Your Subscriptions in One Place

Keeping track of multiple online subscriptions can get overwhelming fast. Luckily there are helpful tools like DoNotPay that allow you to organize and manage your subscriptions all in one dashboard, including:

  • Viewing all active and past subscriptions
  • Canceling any subscription with one click
  • Getting alerts before trials expire
  • Disputing questionable charges
  • Generating virtual credit card numbers for trials

Instead of wasting hours trying to handle subscriptions individually, DoNotPay makes it easy to stay on top of your recurring bills and avoid unwanted charges. Their intuitive platform works with hundreds of popular services.

Key Takeaways

  • Peoplewhiz offers background checks and public record searches through single reports or subscription plans
  • Subscription pricing is not transparent, you must call Peoplewhiz for details
  • Cancel Peoplewhiz by contacting customer support via phone or email with your account info
  • Verify your cancellation by logging into your account and checking for confirmation
  • Use a service like DoNotPay to easily manage all your subscriptions in one place

Dealing with subscriptions can be frustrating and time-consuming, but the tips outlined here can help make the process of canceling Peoplewhiz more straightforward. Being proactive about tracking and managing your subscriptions will help you stay in control of your spending.

Frequently Asked Questions

What information does Peoplewhiz provide?

Peoplewhiz background reports may contain addresses, phone numbers, criminal records, sex offender status, social media profiles, and property records pulled from public databases.

How accurate are Peoplewhiz background checks?

Peoplewhiz compiles data from other sources and cannot guarantee 100% accuracy. They provide a disclaimer on their website that information is pulled from third-party public sources.

How much does Peoplewhiz cost?

Peoplewhiz does not list prices on their website. You must call their customer support for current subscription plan pricing.

Can I cancel Peoplewhiz online?

No, you must contact Peoplewhiz customer service by phone or email to cancel your subscription. There is no option to cancel your account online.

How do I contact Peoplewhiz to cancel?

You can reach Peoplewhiz customer support at (833) 276-9449,, or through their contact form at

What if Peoplewhiz won’t cancel my subscription?

If you have any trouble getting your subscription canceled, reach out to your bank or credit card company to dispute the charges and put a temporary freeze on your card.

Can Peoplewhiz see my searches?

Yes, Peoplewhiz maintains records of background searches processed through their system. Using a business or specialized provider may provide more privacy.

Do I need a subscription to use Peoplewhiz?

No, Peoplewhiz also offers the option to purchase single background reports without a monthly subscription. However, pricing is not listed on their site.

Are there alternatives to Peoplewhiz?

Yes, there are many other online background check services available, some of which offer clearer pricing and terms. It’s recommended to compare options before committing to a plan.

How do I manage multiple subscriptions?

Using a service like DoNotPay allows you to view, manage, and cancel all your subscriptions in one dashboard instead of dealing with each one individually. This can save significant time and hassle.