We Have the Info to Cancel InfoTracer Quickly: An In-Depth Guide

March 19, 2024

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Canceling your InfoTracer membership is quick and easy when you know the steps. This definitive guide covers everything you need – from canceling online or by phone to helpful alternatives.



InfoTracer provides background checks and access to public records. However, some customers have had negative experiences and want to cancel subscriptions. This guide will walk through the cancellation process and common questions around ending InfoTracer memberships.

Follow our simple step-by-step instructions to cancel quickly and move on to better background check providers.

Canceling Your InfoTracer Membership

InfoTracer automatically renews every 30 days until you cancel. Here are the three main ways to cancel:

Cancel Online

Canceling on the InfoTracer website is fast and easy:

  1. Log into your account
  2. Go to Account Details
  3. Select “Cancel

You’ll get a confirmation message that your account is closed.

Cancel by Email

Sending an email cancellation takes just a minute:

  1. Draft an email stating you want to cancel
  2. Ask them to confirm cancellation
  3. Send to support@infotracer.com
Infotracer Cancel By Email

Keep the confirmation email for your records.

Cancel by Phone

Reaching customer support is fast with these steps:

  1. Call 800-791-1427
  2. Tell the agent you want to cancel
  3. Request confirmation email

If you have trouble getting through, use DoNotPay’s virtual agent to skip long wait times.

For more details on InfoTracer’s service, read our full InfoTracer review.

Confirming Cancellation

Be sure to keep records of any cancellation confirmation messages or emails InfoTracer sends. This protects against accidental reactivation down the road.

Use DoNotPay to Cancel Easily

Cancelling through DoNotPay takes just minutes and means you never have to worry about reactivation or issues down the line.

Follow three simple steps:

  1. Login to your DoNotPay account
  2. Click “Find Hidden Money
  3. Enter InfoTracer
Donotpay Find Hidden Money

We’ll handle the rest!

No need to ever second guess if cancellation went through. We guarantee your membership will be permanently ended.

Top Alternatives to InfoTracer

Once canceled, consider switching to one of these top-rated InfoTracer alternatives:

  • Free first search
  • In-depth reports
  • Reverse phone lookup
  • 3 million profiles
  • Video tutorials
  • Very user-friendly
Spokeo Search Options
  • Great customer service
  • Historical reports
  • Built-in address book

Take your time finding the right service for your needs.

Key Takeaways

  • Canceling InfoTracer is quick via the website, email, or phone
  • Always get written confirmation your membership has ended
  • DoNotPay offers easy, permanent InfoTracer cancellation
  • Quality alternatives like Intelius, Pipl, and Spokeo are available

Cancel your InfoTracer account today if you have had issues. Our guide outlines the quickest methods. Then find a background check provider that meets your needs.

Frequently Asked Questions

Customers often have similar questions when canceling InfoTracer. Here are answers to some of the most common FAQs:

Q: Can I get a refund if I cancel mid-cycle?

A: Unfortunately InfoTracer does not offer account refunds if you cancel mid-billing cycle. You will still have access until the renewal date.

Q: What happens to my data if I close my account?

A: InfoTracer claims to delete all personal data after cancellation. Be sure to save any reports. You should also remove yourself from InfoTracer’s records after canceling.

Q: Will canceling hurt my credit score?

A: No, canceling InfoTracer does not impact your credit score or report in any way.

Q: Can I reactivate my account later if I change my mind?

A: Yes, you can open a new InfoTracer account at any time after cancellation.