How to Cancel Your Social Catfish Subscription and Get a Refund

March 18, 2024

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If you’ve decided Social Catfish isn’t the right people search service for you, canceling your paid subscription is a straightforward process. As the co-founder of Fonespy, a leading online privacy resource since 2013, I’ve helped countless people opt out of services they no longer need.

In this comprehensive guide, I’ll walk you through how to cancel Social Catfish step-by-step and secure a refund if eligible. Plus, I’ll share my expert picks for the top Social Catfish alternatives worth considering.

If you’re still unsure whether Social Catfish is right for you, check out our in-depth Social Catfish review to learn more about its features, pricing, and effectiveness.

Reasons to Cancel Social Catfish

There are a few key reasons you might want to end your Social Catfish membership:

You’re Not Satisfied with the Results

While Social Catfish can be useful for finding people online, the information isn’t always fully accurate or up-to-date. If you’re consistently getting incomplete or outdated results, it may be time to switch to a more reliable people search service.

You No Longer Need the Service

Perhaps you already found who you were looking for, or your priorities have shifted. Letting your unused subscription renew each month is a needless expense. Cancel Social Catfish as soon as you’re done using it.

Switching to an Alternative People Search Site

Social Catfish’s people search capabilities could fall short of your expectations. Maybe you need more detailed background reports, or prefer a service with better customer reviews. The good news is, plenty of top-tier Social Catfish alternatives exist, which I’ll cover in-depth later in this guide.

Step-by-Step Guide to Canceling Social Catfish

Social Catfish provides two main ways to cancel your membership:

Option 1: Cancel via Your Account Dashboard

The quickest DIY method is to cancel through your Social Catfish dashboard:

  1. Log in to your account at
  2. Go to your dashboard and select “Subscriptions
Cancel Social Catfish Subscription 01
  1. Click “Cancel Subscription
Cancel Social Catfish Subscription 02
  1. Provide a reason for canceling and confirm
Cancel Social Catfish Subscription 03

Your subscription remains active until the end of the current paid period, after which it will not renew. You should receive an email confirming the cancellation.

If you prefer a more detailed walkthrough, our step-by-step guide on how to opt out of Social Catfish has you covered.

Option 2: Cancel by Contacting Customer Support

Alternatively, you can contact Social Catfish’s customer support team to cancel:

Contacting Customer Support

Provide your account details and clearly request your subscription to be canceled. Customer support is available Monday to Friday, 9am to 5pm CST.

How to Get a Refund from Social Catfish

Understanding the Social Catfish Refund Policy

According to Social Catfish’s terms, all purchases are non-refundable. However, they claim to review refund requests on a case-by-case basis. I’ve seen reports of some users receiving partial refunds when requested. Whether you’ll get a refund depends on factors like how quickly you cancel after purchase and your reason for dissatisfaction.

Requesting a Refund

To request a refund from Social Catfish, email with your account information and reason for wanting a refund. If you believe Social Catfish failed to deliver on its promises, politely explain how. Be sure to request a refund within seven days of purchasing the subscription to maximize your chances of approval. If approved, expect it to take 5-10 days for the money to reach your original payment method.

Top Social Catfish Alternatives

Before committing to another people search service, consider these top Social Catfish alternatives:



Aggregating billions of public records, BeenVerified is a powerful people search tool. It offers detailed background reports with information like current/past addresses, email addresses, phone numbers, criminal records, and social profiles. Plans start at $26.89/month.

Instant Checkmate

Instant Checkmate

Instant Checkmate excels at surfacing hard-to-find info, with comprehensive reports that can include details like weapons permits, driving records, professional licenses, and more. Subscriptions begin at $34.78/month.


Truthfinder 2

In addition to people search, TruthFinder has some unique features like a self-monitoring tool to help you track and protect your own online presence. It also has an intuitive mobile app for on-the-go searches. Memberships start at $28.05/month.



With over 20 billion records, Intelius is another expansive people search database to try. From contact info and background checks to reverse phone lookups and email searches, it has an array of search options. Plans start at $24.86/month.


Spokeo Search Options

Spokeo offers an affordable people search solution, with basic subscriptions starting at just $24.95/month. It lets you look up names, addresses, phone numbers, email addresses and more to help connect with friends and family or verify identities online.


  1. How do I cancel my Social Catfish membership? You can cancel Social Catfish by logging into your account dashboard and navigating to Subscriptions, then clicking “Cancel Subscription”. Alternatively, email with your request to cancel.
  2. Can I get a refund from Social Catfish? Social Catfish states all purchases are non-refundable, but may make exceptions on a case-by-case basis. To request a refund, email with your account details and reason for wanting a refund as soon as possible.
  3. Is it hard to cancel Social Catfish? Canceling Social Catfish is fairly easy and only takes a few minutes when done via your account dashboard. You can also cancel by emailing or calling customer support.
  4. What are the best Social Catfish alternatives? Top Social Catfish alternatives include BeenVerified, Instant Checkmate, TruthFinder, Intelius and Spokeo. Each offers comprehensive people search tools that can find contact details, background info, social profiles, and more.
  5. Why would I cancel my Social Catfish subscription? Common reasons to cancel include dissatisfaction with outdated or inaccurate search results, no longer having a need for the service, and wanting to switch to a better alternative people search site.

Key Takeaways

  • Cancel your Social Catfish membership through your account Subscriptions page or by contacting support
  • Social Catfish doesn’t normally offer refunds, but you can request one by emailing and explaining your situation
  • After canceling, your membership stays active until the last day of the current paid period
  • Top Social Catfish alternatives to consider are BeenVerified, Instant Checkmate, TruthFinder, Intelius and Spokeo
  • Always thoroughly research any people search service before signing up to ensure it fits your needs

Canceling Social Catfish is a quick and easy process, giving you the flexibility to take charge of your subscription. By following this guide, you can successfully stop your membership and potentially get a refund. And if you still need a reliable people search service, now you know the leading Social Catfish alternatives to try instead.