How to Cancel Your PeopleFinders Membership: A Step-by-Step Guide

March 19, 2024

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Are you looking to cancel your PeopleFinders membership? Whether you no longer need the service or are unsatisfied with the accuracy of the information provided, this guide will walk you through the cancellation process step-by-step.

What is PeopleFinders?


PeopleFinders is a California-based public records business that provides access to a wide range of personal information, including:

  • Phone numbers
  • Home addresses
  • Criminal records (felonies and misdemeanors)
  • Email addresses
  • Social media profiles
  • Family members and associates

The company was founded in 2002 by Robert Miller, who serves as the CEO. It has access to over 43 billion public records across the United States. For more information, read our in-depth PeopleFinders review.

PeopleFinders Membership Plans

PeopleFinders offers two main membership plans:

Membership PlanPricingBenefits
Standard MembershipIntro rate: $9.95/first month
Regular rate: $24.95/month
– Addresses and phone numbers
– Reverse phone lookups
– AKAs and age
– Current and past contact info
– Relatives and associates
Premium MembershipIntro rate: $9.95/first month
Regular rate: $29.95/month
Everything in Standard, plus:
– Email addresses
– Criminal records
– Arrest records
– Social media records

Why Cancel Your PeopleFinders Membership?

There are a few common reasons why people choose to cancel their PeopleFinders membership:

  1. The information provided is not always accurate or up-to-date
  2. Continued billing even after cancelling the subscription
  3. No longer needing the service
  4. Dissatisfaction with the $2.95 cancellation fee
  5. Preference for an alternative to PeopleFinders like InteliusSpokeo, or TruthFinder

How to Cancel Your PeopleFinders Membership

You have several options for cancelling your PeopleFinders membership:

Option 1: Cancel Online

  1. Log into your PeopleFinders account
  2. Navigate to the “Your Account” tab on your dashboard
  3. Locate your membership and click “Cancel Membership
  4. Confirm the cancellation

Option 2: Cancel by Phone

To cancel by phone, call PeopleFinders’ customer service line at (800) 718-8997.

Cancel Your Peoplefinders Membership By Phone

Phone hours:

  • Monday–Friday: 7am – 6pm PST
  • Saturday–Sunday: 7am – 3:30pm PST

Option 3: Cancel by Email

  1. Go to the PeopleFinders contact page
  2. Select “I want to cancel the automatic renewal of my membership” from the dropdown menu
  3. Click “Contact Customer Care
  4. Complete and submit the email form
Cancel Your Peoplefinders Membership By Email

Option 4: Cancel with DoNotPay

You can also use the DoNotPay virtual assistant service to handle the cancellation process for you. To do so:

  1. Create a DoNotPay account
  2. Click “Find Hidden Money
  3. Enter “PeopleFinders” as the service you want to cancel
  4. DoNotPay will process the cancellation and notify you once complete
Donotpay Find Hidden Money

Additional Cancellation Tips

  • Cancel within 1 month of your last charge date to avoid automatic renewal
  • Have your account info ready (name, email, billing address, etc.)
  • Request a confirmation number or email as proof of cancellation
  • Follow up to ensure you are no longer being charged
  • Consider opting out of PeopleFinders entirely to remove your info from their database
  • Look into a PeopleFinders alternative for a better experience

Key Takeaways

  • PeopleFinders provides access to public records and personal info
  • They offer Standard and Premium membership plans
  • Cancel online, by phone, by email, or through DoNotPay
  • Watch out for inaccurate info and continued billing after cancelling
  • Cancel within 1 month of last charge and get confirmation of the cancellation


  1. Will I get a refund if I cancel my PeopleFinders membership?

Refunds depend on the specific circumstances of your case. Contact PeopleFinders directly to inquire about getting a refund.

  1. Can I cancel my PeopleFinders membership at any time?

Yes, you can cancel your membership at any time. However, it’s best to do so within 1 month of your last charge date to avoid auto-renewal.

  1. Is there a fee to cancel my PeopleFinders membership?

PeopleFinders charges a $2.95 cancellation fee, which many customers are unhappy with.

  1. What if I’m still being charged after cancelling?

If PeopleFinders continues billing you after confirming your cancellation, contact their customer service right away. You may also want to dispute the charges with your bank or credit card company.

  1. Can I restart my membership after cancelling?

Yes, you can reactivate your PeopleFinders account and membership at any time by logging in and renewing your subscription.

By following the steps outlined above, you can successfully cancel your PeopleFinders membership through your preferred method. Be sure to watch out for any additional charges and don’t hesitate to reach out to customer service with any questions or concerns.