Whether you signed up to run a one-time background check or got caught in an unwanted recurring subscription, cancelling your CheckPeople account is quick and straightforward.
This comprehensive guide covers everything you need to know, from understanding CheckPeople’s pricing and features to step-by-step instructions for cancellation via web form or phone.
Overview of CheckPeople
Founded in 2012 and based in Orlando, Florida, CheckPeople provides instant access to public records and background checks on individuals. Searches can be done by first name, last name, city and state to find criminal records, contact details, and more.
CheckPeople offers a 5-day $1 trial that automatically upgrades to a $44.85 monthly membership if not cancelled ahead of time.
Key Features:
- Instant background check results
- Criminal records and arrest reports
- Contact details and public records
- Reverse phone lookup
- Printable reports
While CheckPeople can be useful for researching sales contacts or locating old friends, it cannot legally be used for tenant screening, employment checks, identity verification, or other activities regulated under the Fair Credit Reporting Act.
Cancelling Your CheckPeople Subscription
Fortunately, cancelling your CheckPeople subscription is quick and easy via phone or web form. Here’s what to do:
By Phone
- Call CheckPeople at 1-866-414-6799
- Tell the agent you wish to cancel your account
- Provide your account details when asked
- Request a cancellation confirmation code or email
- Note down the confirmation details
By Web Form
- Go to CheckPeople’s contact page
- Enter your account details where requested
- Click the “Submit” button
- You will receive a confirmation email shortly after
Once you cancel, you’ll still have access until the end of your current billing period. Refunds are only offered within the first 7 days.
Key Takeaways
- Cancelling CheckPeople subscriptions is quick via phone (1-866-414-6799) or online form. You can also look into direct cancellation portals like CheckPeople opt-out as an alternative method.
- You’ll have ongoing access until the end of your billing period
- Refunds are only offered within the first 7 days
- Have your account details like name, email, phone number, and last 4 CC digits ready
- Retain any cancellation confirmation codes or emails
FAQs About Cancelling CheckPeople
Q: How long does it take to cancel CheckPeople?
A: Cancellation is immediate whether you use the web form or call. Your access will continue until the end of the current billing period.
Q: Can I get a refund from CheckPeople?
A: Refunds are only offered if you cancel within the first 7 days of signing up. After that, no refunds are provided.
Q: What information do I need to cancel CheckPeople?
A: Have your first name, last name, phone number, email address and the last 4 digits of the credit card on file ready before cancelling.
Q: Does cancelling CheckPeople delete my account?
A: No, your account will be deactivated but data will still be stored by CheckPeople going forward. To request permanent account deletion, contact their privacy team.
Q: What if CheckPeople charges me after I already cancelled?
A: First log into your account and double check the cancellation went through. If charges still occur, contact CheckPeople customer service for help getting reimbursed.
Cancelling unwanted subscriptions is a headache we could all do without. Fortunately, CheckPeople makes it easy to cancel your account without any hassle. Just follow our guide above to stop payments and carry on with one less monthly fee.
